Frequently Asked Questions
Everything you need to know about Benks products and services.
What is the standard shipping time for Benks orders?
Orders are typically processed within 1-2 business days. Domestic shipping takes 3-7 business days, while international delivery can take 7-15 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery for a full refund.
Are Benks screen protectors compatible with all phone cases?
Most Benks screen protectors are designed to be 'case-friendly,' meaning they leave a small gap around the edges to prevent lifting when a protective case is installed.
Does Benks offer a warranty on electronic accessories?
Yes, all Benks electronic accessories, including wireless chargers and power banks, come with a 12-month limited warranty covering manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our tracking portal to monitor your package in real-time.